Frequently Asked Questions
Top 5 frequently asked questions
What makes Omry Fragrance different from other perfume brands?
Omry Fragrance distinguishes itself by the use of high-quality Arabic Oudh perfume oils. Our unique fragrance profiles, combined with the long-lasting properties of Oudh, provide an exclusive perfume experience. Just a few drops are enough to enjoy your unique scent all day long.
What is the difference between Oudh Perfume and regular perfume?
Oudh Perfume contains Oudh oil, derived from the rare agarwood. This gives it a deeper and longer lasting scent compared to regular perfumes.
Moreover, our perfumes do not contain alcohol and are based on an oil formula. The perfume oils contain natural ingredients that care for the skin, resulting in less irritation, even for the most sensitive skin types.
The specially formulated oil gently absorbs into your skin, blends with your own natural scent and creates a unique and personal fragrance experience.
How long does the scent of Omry Fragrance last on the skin?
Thanks to the high concentration of Oud oil, the scent remains noticeable on the skin for up to 24 hours, allowing you to enjoy the enchanting aromas all day long with just a few drops.
Are the ingredients natural and not tested on animals?
Yes, we strive for naturalness and use carefully selected natural ingredients. Our perfumes are designed with attention to the skin and are suitable for people with sensitive skin. In addition, all our products are not tested on animals.
How do I choose the right perfume for myself or as a gift?
Discover our varied collection and read the descriptions and notes of each perfume to determine which scent suits you best. As a gift, you can take into account the recipient's preferences, such as floral, woody, or spicy notes.
Other questions
Are the perfume oil bottles filled to the brim?
Our bottles contain 6ml (fragrance sets) and 12ml (single bottles) of our wonderful fragrances, but we leave a little space at the top to prevent possible leakage. Although it may seem like the bottles are not completely filled, this is a conscious decision to ensure that our products reach you safely and that you can fully enjoy the scent without worrying about spills or waste. You can also see this in our product photos, where the space at the top of the bottles is clearly visible. If you have any questions about our products or our packaging practices, please do not hesitate to contact us at info@omryfragrance.com.
What is the delivery time of Omry Fragrance?
Omry Fragrance strives to deliver your order as quickly as possible. As a rule, you can expect your purchase to be delivered within 2 to 5 working days. However, please note that delivery times may be longer around public holidays due to an increased volume of orders and possible delays with delivery services.
We would like to emphasize that while we do our utmost to ensure timely delivery, Omry Fragrance cannot be held responsible for any issues that arise during the delivery process, such as delivery service delays. For more details about delivery times and any additional information, please refer to our general terms and conditions on the website.
What is Omry Fragrance's return policy?
At Omry Fragrance we understand that it is sometimes necessary to return a product. That's why we offer a returns policy that focuses on your satisfaction. You can return purchases within 14 days of receipt, provided that the packaging is unopened, the product is unused and undamaged. Please note that the return costs are yours to bear. We strive for a smooth returns experience for all our customers.
For more detailed information and instructions, please refer to our general terms and conditions.
What are the shipping costs for my package?
At Omry Fragrance, our shipping costs are transparent and affordable. For orders within the Netherlands and Belgium, the shipping costs are €4.95. These costs are clearly displayed during the checkout process, so you know exactly where you stand. We strive to deliver your order to you safely and efficiently.
Can I buy Omry Fragrance in physical stores?
Currently our products are only available through our official website. Keep an eye on our website for any updates on availability in physical stores.
Are there any discounts or promotions available?
Keep an eye on our website and social media for any discounts, promotions or special offers.
How can I contact customer service?
Contact our customer service via email info@omryfragrance.com or complete the contact form on our website. We strive to respond quickly and efficiently to all your questions and comments.
Is my personal information protected when placing an order?
Yes, we attach great importance to the privacy of our customers. Read our terms and conditions for more information about how we handle personal data.