Shipping & Handling
At Omry Fragrance we strive to deliver your favorite fragrances to you as quickly and safely as possible. Below you will find important information about our shipping and handling policies.
Shipping times
- Our standard shipping time is 2 to 5 business days.
- Please note that delivery may take longer during public holidays. This is due to an increased number of orders and possible delays in delivery services.
Postage costs
- We charge a rate of €4.95 for shipping your order.
Shipping partner
- We work together with PostNL to deliver your order safely and on time.
Important Note
- Although we will do our utmost to deliver your order in a timely manner, we would like to emphasize that Omry Fragrance cannot be held liable for any problems that arise during the delivery process, including any delays with the delivery service.
- Omry Fragrance is not responsible for customs fees and shipping refunds in the event of delayed shipment due to product availability and lost shipments by courier services.
- Omry Fragrance is not responsible for incorrectly/incompletely entered addresses. It is the customer's responsibility to ensure that the delivery address is entered correctly and completely during the ordering process.
- We advise you to consult our Terms and Conditions on our website for more detailed information about our delivery procedures and policies.
Customer service
- Do you have questions or comments about your order? Our customer service team is ready to help you. Please feel free to contact us at info@omryfragrance.com for support.
At Omry Fragrance we appreciate your choice to shop with us and we are committed to your satisfaction. Thank you for your trust in us and we look forward to shipping your order soon!